At LiveWest, we care about making sure people have homes and communities that they love to live in. An important part of a community is spreading kindness, something we are encouraging our colleagues and customers to do. 

Acts of kindness can include offering to help a neighbour with shopping, giving someone a book to read when you have finished it, thanking someone who has helped you, or even saying hello and smiling at someone in the street. However big or small, acts of kindness can have a huge impact on someone’s life, and create a positive chain reaction. 

Watch our video, narrated by Dawn French, below to find out more about how acts on kindness can make a big difference. 

How can you help to spread kindness?

We are committed to treating all customers with respect, and we work hard to help create communities people love to live in. 

We help to run community projects through our community connectors, which brings communities together and gives opportunities for people living in our homes. 

Join our connecting communities Facebook group to stay up to date with the latest events and opportunities, or get in touch with your local community connector if you have an idea for an event or project in your area which can help to bring people together. 

You can also take inspiration from some of the winners of our recent Christmas Kindness competition. Read the stories of some of our winners below: 

• Larry, who has been supporting a neighbour with cancer.
• Rebecca, who has been helping local families by volunteering at a community food larder.
• Matthew and Daniel, who have been helping their community through a range of volunteering opportunities. 

You can also help to spread kindness by joining us in our commitment to treat all customers and colleagues with respect. We provide a range of services for customers, who have the right to be respected when making use of these and getting in touch about something they need. 

And equally, our colleagues work hard to provide services for customers, and should be able to do their jobs without being abused or harassed. We have an unacceptable behaviour policy, which outlines the expectations for both customers and colleagues. We have unfortunately seen an increase in abusive behaviour towards colleagues, which will not be tolerated as highlighted in the policy.