We are pleased to be able to share the results of our Slice of Life Report for 2023.
The report looks at many aspects of customers’ lives, including finances, their experience of living in our homes and communities, health and wellbeing, digital confidence and their views and aspirations towards housing and home ownership.
This is our third Slice of Life survey following the first in late 2020, and second in 2022. This report builds on the knowledge we gathered from previous research as we look to track how our customers experiences and views are changing.
Following the results of the survey, we have contacted customers that gave permission who indicated they could benefit from some of the range of support we offer as a landlord. This includes help with loneliness and social isolation, digital skills and getting back into work. It has also provided us with vital information for future decision making by increasing our understanding of our customers lives and experiences, and will help us to shape our services for our customers.
