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Connecting with you

Welcome to Connecting with you, where we update you on some of the latest news across our services. You can view our latest September 2024 issue, or look through previous editions for stories you may have missed. You can also use the filters to find stories in different topics.

How we collect and use your personal information

Services

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Customers using a laptop.

To help us give you the best service possible, we collect some personal information about you. We have recently updated our privacy notice, which explains how and why we collect your data, as well as how we look after it. We understand our customers have different circumstances, so we have also published a range of privacy notices depending on the service you receive from us.

Any data we hold about you is used so that we can provide a high-quality service for you, and it must be collected in a lawful way. Your data cannot be used just for any reason, it is only accessed by LiveWest colleagues who need to know something about you in order to provide the service you receive from us.

Read our full update for more information on our new privacy notice, how we use your personal data and what control you have over the data we hold about you.

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