Keeping you safe is our number one priority.  

To help keep you safe, we have a wide range of safety advice on our website, which includes recommendations for how often to get appliances checked or serviced, how to spot potential dangers including gas leaks, and general advice for everyday issues. 

Here is some of our latest safety advice for the winter months.

Christmas

The festive period is just around the corner, and it is important to make sure your celebrations are not spoiled by some of the safety risks. These can include keeping trees away from heat sources, making sure lights and other decorations are safe to use, and care is taken when using candles. 

View our advice for enjoying Christmas safely.

Damp and mould

Winter months can see problems with damp and mould occur, with wet and cold weather creating ideal conditions. We recently added a new section on our website about damp and mould, which includes information on how you can deal with damp and mould, as well as what we can do to help. 

View our damp and mould information.

Electrical safety

Did you know you should get your electrics tested every five years? This can help to identify any issues and keep you safe. You can also stay safe when using your electrics by taking care, including not overloading plugs and checking plugs, cables and leads for signs of damage. 

View our electric safety advice.

Heating your home

Keeping your home warm in the winter is important to stay healthy and avoid issues like damp and mould, but it is important to heat your home safely. We have a range of advice on heating your home on our website, including: 

• The risks of carbon monoxide. 
• Using fires and chimneys.
• Checking gas appliances. 
• Using paraffin or portable heaters.