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Connecting with you

Welcome to Connecting with you, where we update you on some of the latest news across our services. You can view our latest September 2024 issue, or look through previous editions for stories you may have missed. You can also use the filters to find stories in different topics.

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Somerset and West of England

Somerset and West of England

Tackling anti-social behaviour in our neighbourhoods

We are committed to dealing with anti-social behaviour to make sure our neighbourhoods are places people love to...

People at the Holsworthy food hub.

Helping Holsworthy residents with affordable food

We are delighted to have helped open the Holsworthy Food Hub in Devon, aimed at helping people on low-incomes or...

Food on a table.

Our latest cost of living updates

The cost of living crisis is continuing to stretch households budgets. We understand it is a difficult time, and we...

Somerset and West of England

Tackling anti-social behaviour in our neighbourhoods

We are committed to dealing with anti-social behaviour to make sure our neighbourhoods are places people love to...

People at the Holsworthy food hub.

Helping Holsworthy residents with affordable food

We are delighted to have helped open the Holsworthy Food Hub in Devon, aimed at helping people on low-incomes or...

Picture of Deb Hoskin.

National environmental award recognition for one of our residents

Deb Hoskin, from Millbrook in Cornwall, has recently been shortlisted for an Unlock Net Zero national award for...

LiveWest customer and colleague talking.

Latest updates from our customer volunteer groups

We are committed to getting our customers involved with what we do, getting feedback and ideas on the range of...

A woman standing in front of a building.

Reviewing our performance for customers

We have published how well we performed for customers from April to June 2023. We measure our performance in a...

A sofa in a living room.

Have you considered downsizing to a smaller home?

Downsizing means moving from a larger property to a smaller one. It may be that your circumstances have changed...

Someone adjusting a boiler.

Important safety updates for customers

Keeping you safe in your home is a priority for us. As part of this commitment, we are continuing to update the...

Woman with child outside a house.

Somerset and West of England

New energy efficient home offers bright future for Agnieszka

We are delighted to have recently helped Agnieszka Wojciechowska and her family move into a new energy-efficient...

LiveWest colleague with children from school where book tokens were donated.

We’ve helped fund books for a primary school following a fire

We recently helped a Devon primary school to get new books from following a fire on its premises. Lamerton C of E...

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Our new portal is now live!

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Our new portal is now live!

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Our new portal is coming soon!

We are making some important updates to our portal.

Our new portal is coming soon.

If you need to pay a bill, or contact us, please use the links below

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