Customer Announcement

Please use our customer portal for non-emergency repairs.

Our Customer Service Team are currently experiencing a high volume of calls due to the weather conditions. We are working to get through to you all as soon as possible. Please use our customer portal to report non-emergency repairs.

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Read our latest news

5 October 2020

We’re celebrating National Customer Service Week!

We’re celebrating National Customer Service Week and the vital role it plays in our organisation.
2 October 2020

Could you help to make your community look beautiful and improve our services?

Find out how to become an Estate Services Champion
1 October 2020

We’re supporting National Inclusion Week

We’re supporting National Inclusion Week, which is designed to celebrate everyday inclusion in all its forms.
1 October 2020

Our support for young people praised after winning TPAS Awards

The wide range of opportunities we provide for young people and our success in engagement has been recognised at prestigious award ceremony
30 September 2020

We won a TPAS Award

We are thrilled to have won the Excellence in Engagement in Support and Care category at this year’s TPAS Awards!
28 September 2020

LiveWest launch ambitious environmental strategy with the University of Exeter

We have worked with the university's award-winning Green Consultants programme as part of our environmental strategy
28 September 2020

Committed to improving the energy efficiency of our homes

We are targeting for all of our existing homes to reach an EPC rating of band C and above by 2028
27 September 2020

University of Exeter student reflects on partnership with LiveWest

We worked with University of Exeter student, Lily to help create our new environmental campaign
23 September 2020

Pucklechurch development crowned winner of LABC Awards

Our commitment to developing good quality, affordable homes across the region has been recognised
14 September 2020

Positive figures in our 2019/20 annual report give us platform to build more affordable homes

Our strong financial performance over the 12 months has seen us invest £167m in building new homes as part of our plans to spend £2billion in the local economy over the next 10 years.