Read our gas safety in your home guide here Turn off the gas supply at the meter emergency control valve. We can advise you where to find this if you do not know. Back to top Put out any naked flames. Back to top Open windows Back to top Do not switch on anything electrical including using light switches. Back to top Do not smoke. Back to top Call the gas emergency helpline - 0800 111 999. Back to top After calling the gas emergency helpline - contact us to make us aware of this issue. Back to top If your home is in Devon or Cornwall call us on 0300 123 8080 Back to top If your home is in Somerset or West of England call us on 01934 526 000 Back to top Did this solve your issue? Yes No If you need a repair, please visit our customer portal. How could we improve this web page? If there is any more information we could have provided to help you, we would appreciate your feedback. Please note this is an opportunity for your feedback on our website only and should not be used to report issues with your home. Name Email Phone Submit Leave this field blank
Turn off the gas supply at the meter emergency control valve. We can advise you where to find this if you do not know. Back to top