Celebrating InFocus’ fifth birthday
InFocus is our volunteer scrutiny group where our residents feedback to us on our services for over 80,000 of its customers.
With the group now celebrating its fifth anniversary, we are proud to announce that InFocus now has over 50 residents involved.
Fuelled by her passion to help make the world an easier place to live for disabled people and to share her experiences, Sue joined our customer scrutiny group a couple of years ago and hasn’t looked back since.
Sue said: “I really wanted to get involved because I wanted to share my experiences as a disabled person and be involved in a group where you can have your voice heard… I think collectively together, we can make our voices heard.
“Why not get involved? You get to be with other likeminded people, where you can listen to what’s going on and you have the opportunity to make recommendations.
“Give it a try and attend a meeting to see what it’s like and see how you feel. It’s a very relaxed informal meeting. I’ve attended one online where I was in my pyjamas and dressing gown, having my breakfast,” she laughs.
“I’ve just enjoyed being involved with InFocus so much, listening to what’s been said and then making recommendations.
“To be able to share my experiences and for people to listen to me, and for people of authority to listen to me, it’s amazing.”
Find out more about our InFocus group, or to join one of our customer volunteer groups.