Customer Announcement

Please visit our customer portal.

Our Customer Service Team are currently experiencing a high volume of calls. Please visit our customer portal for non-emergency repairs, and email enquiries@livewest.co.uk for other enquiries.

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Read our latest news

3 February 2021

Career change paying dividends for Anthony

Anthony hasn't looked back since making a career change at the age of 23.
3 February 2021

Fin setting his sights high after apprenticeship achievements

Fin Walker arrived at LiveWest as a 16-year-old with a clear ambition to forge a career in the housing sector
2 February 2021

Family forced to flee Syria thriving in South Gloucestershire

Fleeing your own country due to civil war must be a daunting experience but thanks to the Vulnerable Persons Resettlement Programme, families are able to get their lives back on track
28 January 2021

Dulverton housing development reaches completion

Providing affordable homes in this stunning location has allowed local people to stay living in the area instead of having to relocate
20 January 2021

We're launching our new awards to celebrate Community Stars

We are launching Community Stars which will recognise these extraordinary acts of kindness and steps being taken to improve our customers’ lives.
13 January 2021

Wearing a face covering when we visit your home

We are asking customers to wear face coverings when we are in your home, where possible
6 January 2021

Work starts in South Brent

We have teamed up with with Vistry Partnerships to build more affordable homes and work is already underway on one development in South Brent
5 January 2021

Coronavirus update for our customers - 5 January 2021

An update for our customers as we start 2021.
29 December 2020

We've completed a self-assessment on how we handle complaints

In July, the Housing Ombudsman published a new Complaint Handling Code.
24 December 2020

We've saved over 100 trees

We're printing less and have saved 107 trees when compared to last year.