Customer Announcement

Please visit our customer portal.

Our Customer Service Team are currently experiencing a high volume of calls. Please visit our customer portal for non-emergency repairs, and email enquiries@livewest.co.uk for other enquiries.

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Read our latest news

12 October 2021

Our trees remove 274 tonnes of carbon from the air each year

We have launched another fact-finding mission into the benefits of our trees.
11 October 2021

Glynnis drives our environmental strategy

Glynnis Poole has been appointed as our new Planning, Technical and Sustainability Director.
11 October 2021

Creating Greener Futures Together week

We are excited to be launching our very first Creating Greener Futures Together (CGFT) week today, celebrating the environment and inspiring discussion about what we, and our communities, can do to protect it.
7 October 2021

Lympsham community updated on new affordable homes

As part of our focus on keeping communities up to date with our development plans, it was great to meet the people of Lympsham to outline the affordable homes being developed in the village
5 October 2021

Our Gas Engineer reaches Top Tradesperson 2021 final

Stephen Jarvis beats off stiff competition to book a top 10 spot in the Screwfix showpiece awards
1 October 2021

Celebrating Black History Month

We are celebrating Black History Month (1-31 October), the annual celebration of the history, achievements and contributions of black people in the UK.
24 September 2021

We are named Green Business of the Year

We are delighted to have scooped an award which demonstrates our commitment to sustainability and protecting our environment.
22 September 2021

Reporting repairs to us during the period 22-28 September 2021

From 22 September to 28 September 2021, we are making some upgrades and you will not be able to report any non-emergency repairs
22 September 2021

Providing feedback about LiveWest

Over the next few weeks, the Institute of Customer Service will be emailing some of our customers to ask for feedback about LiveWest. We appreciate all the feedback we receive and want to share with you what we learned from our most recent survey in March
22 September 2021

We are building 7,000 affordable homes in the next five years

We are committed to building affordable housing across the South West