Customer Announcement

Please visit our customer portal.

Our Customer Service Team are currently experiencing a high volume of calls. Please visit our customer portal for non-emergency repairs, and email enquiries@livewest.co.uk for other enquiries.

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Read our latest news

14 July 2022

Imran thrilled to be making a difference to our customers' lives

Our Lead Technician is calling on trades people to talk to us about the career opportunities currently available.
14 July 2022

Veg patch provides meeting point for residents in community garden in Frome

Our colleague volunteers are working with residents at Ecos Court in Frome to refurbish their communal veg patch so residents can grow their own healthy fruit and vegetables.
13 July 2022

Update on our repairs service

We have provided an update on our repairs service.
12 July 2022

Increasing the energy efficiency of homes in St Ives

Being part of the St Ives Town Deal bid means we can accelerate our energy-efficient retrofit programme which will will improve the thermal efficiency of homes in the town.
11 July 2022

Gary finds better work life balance with new Gas Engineer role at LiveWest

A better work life balance is what attracted Gary Cox, a Gas Engineer to LiveWest in 2019. After working for himself for 31 years Gary felt he needed to change things so started a career with the South West’s largest housing association.
8 July 2022

New affordable homes in Cornwall will support local communities

Residents set to move into our stunning schemes over the summer as we continue to invest in rural housing across the South West.
8 July 2022

Family buy their 'dream' four-bedroom home at idyllic Lympsham development

The family wanted to move to be closer to Burnham where they work, and their children go to school so they started looking at villages in the area.
6 July 2022

Homes in rural Uffculme on the verge of being completed

Rural Housing Week has put into sharp focus the homes we have developed in villages and small towns across the South West.
5 July 2022

First home joy for couple moving from a flat to a house in Devon

As it's Rural Housing Week, we're celebrating people moving in to rural towns and villages.
4 July 2022

Housing Ombudsman determinations – April to June 2022

The Housing Ombudsman has reviewed how we handle your complaints.