Customer Announcement

Please visit our customer portal.

Our Customer Service Team are currently experiencing a high volume of calls. Please visit our customer portal for non-emergency repairs, and email enquiries@livewest.co.uk for other enquiries.

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Read our latest news

4 July 2022

Come and meet our Aids and Adaptations team

Do you have a disability or long-term health condition? Our Aids and Adaptations team could help.
4 July 2022

Housing Ombudsman determinations – April to June 2022

The Housing Ombudsman has reviewed how we handle your complaints.
2 July 2022

Watch out for slips, trips and falls in your home

Some of the most common injuries that our customers experienced in their homes last year were caused by slips, trips and falls. Here's some tips about what you can do to keep safe.
30 June 2022

Our colleagues take part in charity football match for 50th anniversary of Pride

We marked the 50th anniversary of Pride Month with a charity football match against local housing association Coastline Housing.
29 June 2022

Your feedback on our services

We want to give our customers the opportunity to feedback on our services. Our customers may receive an email in the next few weeks from the Institute of Customer Service.
28 June 2022

We are named as a leading affordable homes provider in new survey

We have built 911 homes across the South West over the past year which is more than 100 higher than last year
28 June 2022

Update on our services - 27 May 2022

An update for our customers
28 June 2022

We celebrate 50th anniversary of Pride with tea party to encourage positive change

The month of June is the celebration of Pride and sees lots of organisations arrange different activities to bring more awareness to the campaign.
21 June 2022

First homes completed on new affordable housing development in Ivybridge

Once complete the scheme at Rutt Lane on the Saxon Gate development will provide 40 new homes for rent and shared ownership. The site has been developed by LiveWest and Wain Homes in partnership with South Hams District Council.
20 June 2022

Celebration marks first completed homes at Ashburton

The town of Ashburton has been handed a major boost after our new affordable housing development moved a step closer to completion.