About night storage heaters:

Night storage heaters store up energy during the night, when electricity is cheaper, and then release it during the day. Your heater will have an input setting, allowing you to control how much heat it stores at night and an output setting, to control how much heat it releases during the day. 

Visit our electric heating webpage to find out more about heating your home with a night storage heater.

To make the heat from your night storage heater last longer, put the output dial on the lowest setting when you go to bed and for most of the day. If you get colder in the evening, you can turn the dial up higher to let the remaining heat escape faster. Turn the dial of the output setting back to the lowest setting before going to bed.  

If you’re in the house all day, try setting it to the lowest setting to make the heat last longer. 

You may have a newer night storage heater with digital controls. You can find more information about these on our electric heating webpage.

Try to avoid using plug in heaters. This could cost more, and it is more effective to turn up the heat on your storage heater instead.     

The video below provides guidance on how to use older night storage heaters. If you have a newer Dimplex Quantum heater, these videos may be useful.

turn the input dial up at night and down during the day.​

Making the heat from your night storage heater last longer Back to top

  • To make the heat last the day, put your output dial on the lowest setting when you go to bed and for most of the day.
  • If you get colder in the evening, you can turn the dial up higher to let the remaining heat to escape faster.
  • Turn the dial of the output setting back to the lowest setting before going to bed. 
  • If you’re in the house all day, try setting it to the lowest setting to make the heat last longer.
  • Try to avoid using plug in heaters. This could cost more, and it is more effective to turn up the heat on your storage heater instead.       
     

Can you check the power supply? Back to top

Check the heater is plugged in and switched on. If there is no power there might be a loose connection or wires out of place. An engineer will need to check this.

Have you checked the setting on your storage heater input? Back to top

  • Your night storage heater input control determines how much heat your heater stores overnight. 
  • How high you set the input depends on how chilly you think the temperature will be the next day.
  • If you think it will be cold, turn the setting up. If not, turn it down.
  • The higher the setting, the more electricity the heater will use, and it will also cost more to run. 
  • Changes made to your input setting won’t take place until the following day.

Have you checked the setting on your storage heater output? Back to top

  • Your output control determines how fast the heat escapes from your storage heater. 
  • The higher the setting, the faster the heat will escape.
  • Even on the lowest setting, the heater will still release stored heat. 
  • Think about your daily routine and adjust your output control to suit this. 
     

Have you checked the thermostat? Back to top

  • If safe to do so, remove the front cover of the heater to check if the thermostat is on. Check it is displaying the correct temperature or reset it if needed.
  • If the thermostat looks to be working then the problem may be the element. Please contact us as engineer will need to replace this.

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