At LiveWest, positive customer experience is important to us and we want to let you know what you can expect from LiveWest when you contact us.
We have published our service standards for when you get in touch with us, which includes information on:
- When you contact our Customer Services team.
- When you contact a colleague directly.
- Using our website, social media and other digital services.
- Contacting us about repairs.
- Giving feedback.
- Our accessibility services.
Our service standard
You can view what to expect when you contact LiveWest in our service standards.