Our offices will be closed on Thursday 2 June 2022 for the bank holiday, and we will reopen at 8am on Monday 6 June 2022.
During this time, please report any non-emergency repairs through our web form or the portal. We will process these upon our return with the aim to respond to you as quickly as possible. We appreciate your patience as we work through your requests. You may also find our solve an issue tool useful.
Our emergency out of hours service will be available for customers who need to report an emergency health and safety repair whilst we are closed. If you have an emergency repair to report, please contact us on the below numbers and you will be connected to our out of hours partner.
If you live in Somerset and the West of England: 01934 526 000
If you live in Devon and Cornwall: 0300 123 8080.
Find out more about our emergency out of hours service here.
We would like to advise our customers the best times to contact our teams to ensure we can respond to your request as efficiently as possible. We are expecting high call volumes on Monday 6 June and may take longer to answer your query. If you have a non-urgent request, please send these via our web submission form on our website or through our portal.
We thank you for your patience during our busy periods and hope you have a lovely relaxing bank holiday weekend.