The 2022 festive period is approaching, and we wanted to provide an update on our opening hours during this time, as well as how you can get emergency support if you need it.
Our opening hours during the festive period will be:
- Friday 23 December: open 8am to 3pm
- Monday 26 December: closed (bank holiday)
- Tuesday 27 December: closed (bank holiday)
- Wednesday 28 December: open 8am to 5pm
- Thursday 29 December: open 8am to 5pm
- Friday 30 December: open 8am to 5pm
- Monday 2 January: closed (bank holiday)
On a day we are closed, if you need an emergency repair which affects your safety, security or health, please call us on 0300 123 8080. We will aim to respond to emergency repairs within 24 hours.
For all other repairs or queries which are not a genuine emergency, remember you can use our solve an issue tool and report a repair online or through our portal. You can also find some information on some Christmas specific safety issues here.
Merry Christmas!