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Customer Announcement
Please visit our Customer Portal for non emergency repairs.

Our Customer Services team are experiencing a high volume of calls. We thank you for your understanding if our response time is higher than usual. Please visit our Customer Portal for non emergency repairs, or try calling again later this week. 

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A home for everyone
11 May 2023

Technical issues resolved - thanks for your understanding

Due to yesterday's technical issues, we have a backlog of customer enquiries which we are working through as quickly and effectively as we can.
LiveWest colleague using a headset to speak on the phone.

We have now resolved the technical issues we experienced yesterday and will focus our efforts on getting through the enquiries that built up while we resolved the issue.

We apologise for any inconvenience this has caused and thank you for your patience and understanding.

Please be assured we are working our way through all enquiries and will be in touch soon.