Throughout March, we are holding our own Disability Awareness Month to promote understanding of disabilities and the journeys of our customers and colleagues living with disabilities.
Why are we doing this?
Many disabilities are unseen or not easily recognised, which can lead to barriers that can limit access to necessary support. By learning about these challenges and celebrating the diverse experiences within our community, we can create a more inclusive environment for everyone.
How are we celebrating the month?
Throughout the month, our colleagues will be taking part in events and discussing how customers and colleagues can be supported.
Colleagues will be sharing their stories of being diagnosed as neurodiverse, as well as one colleague’s struggles with receiving a diagnosis for an ongoing illness. Our colleagues will also be helped to understand how they can support customers with accessing additional support like Personal Independence Payment (PIP).
For our customers, we will be sharing information on our accessibility services and how customers can access them.
As well as sharing content on our website and across our social media channels, we are temporarily changing our logo on social media. We want to highlight that disabilities can still be there – even if you can’t see them. So, during March, our logo on social media will be subtle and “hidden”, similar to hidden disabilities.
We are committed to being fair and inclusive, supporting diversity and providing inclusion for all of our customers, colleagues and stakeholders. To find out more about equality, diversity and inclusion at LiveWest, visit our EDI webpage.