Our Christmas and New Year Opening Times

11 December 2018

🎅 A reminder of our opening hours over the festive period, and how you can contact us in the case of an emergency ⚠


Christmas Eve: 8am-2pm
Christmas Day: Closed 
Boxing Day: Closed
Thursday 27th: 8am-4pm
Friday 28th: 8am-4pm
New Years Eve: 8am-4pm 
New Years Day: Closed 
2nd January 2019: Return to normal contact hours - 8am-5pm across both contact centres. 

Our offices are open for pre-arranged appointments only on 27, 28 and 31 December.


Devon and Cornwall - 0300 123 8080
Somerset and West of England - 01934 526000 

Emergency out of hours:
Somerset and West of England customers call Centra on 01934 526000. You’ll get help with your emergency and they'll let us know you called so we can follow this up with you when we get back. You can use TypeTalk on this number too.

Devon and Cornwall customers in an emergency call us immediately on 0300 123 8080. 

You can report an emergency 24/7.